What is your Returns/Exchange Policy

RETURN POLICY: ONLINE PURCHASE

Upon receipt of your order from britishknights.com, please examine it carefully. If for any reason you are not satisfied with the order within 30 days you may return your unworn merchandise in its original package for a refund.

We do not charge for return shipping however, a restocking fee of $3.99 per unit will be deducted from your refund.

To honor your return, your items must meet the below criteria:

– Unworn, unwashed, and tags attached
– New condition and in original box
– Purchased within 30 days

Please note if returned merchandise does not meet the above criteria, we have the right to reject or refuse your refund. 

To initiate a return please use the Submit a request form.

Shipping charges will be fully refunded ONLY if britishknights.com has sent the wrong item or the item is found to be defective. If you received the wrong product or the product has a material or manufacture flaw, please use the Submit a request form and we will make arrangements to have the product replaced.

RETURN POLICY: OTHER DOMESTIC RETAIL STORE

Products purchased from a Retail Store must be returned to the store it was purchased from. If you received the wrong product or the product has a material or manufacture flaw, please use the the Submit a request form and we will make arrangements to have the product replaced.

RETURN POLICY: ONLINE INTERNATIONAL PURCHASE

We do not provide returns or exchanges for International orders. If you received the wrong product or the product has a material or manufacture flaw, please the Submit a request form and we will make arrangements to have the product replaced.